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Knowledgebase: PC Games | FAQ & Support

Some of our PC titles were created before Windows Vista was released. Unfortunately, we cannot guarantee compatibility with Windows Vista for these titles. If you are having trouble running these games in Windows Vista, you can try running the game in...
Bandai Namco Entertainment America PC/Steam titles are only intended to run on PC computers running approved Windows Operating Systems (OS) and that meet the minimum system requirements as listed for the game. Virtual Machines (VM) mimic the applic...
There may be several reasons why your email has not received a response from our support team: 1. During times of high contact volume, responses may be delayed past the 24-hour response time that we usually provide. Rest assured we will respond to t...

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