BANDAI NAMCO Entertainment Support

Customer Support

Knowledgebase: Dark Souls III
Dark Souls III (Xbox One) - Incomplete Download?
Posted by chaos @BNEA on 12 June 2017 04:24 PM

It has been brought to our attention that the Insider Preview build on the Xbox One platform has been conflicting with Dark Souls III and preventing users from loading their save files.

Please ensure your Xbox One is set to the most recent firmware that has been released to the general public (10.0.15063.3054) to run your copy of Dark Souls III properly. 

We have included instructions for removing the "Insider Preview" below:
1. Launch the Xbox Insider Hub.
2. On the left side of the screen, select Insider content.
3. Select a preview you're participating in. (Select “Xbox One Update Preview”)
4. Select Manage.
5. Select Unenroll, and then select Done.

(12 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
Full Name:

©2012 - 2016 BANDAI NAMCO Entertainment America Inc. All Rights Reserved