BANDAI NAMCO Entertainment Support

Customer Support

General - Mobile support has moved...
Posted by chaos @BNEA on 24 May 2016 10:01 AM

Thank you for visiting the BANDAI NAMCO Entertainment America support knowledge base (mobile section)

In an effort to improve the service quality and timeliness of responses to our mobile customers we have moved the mobile articles that were previously hosted here for our mobile apps to a new location. In addition to this we are taking steps to improve the ability for customers to contact us more directly and easily (from within the app itself's "support/settings" section).

Please note, some of our older mobile titles will not contain the in-game messaging feature (as such there will be articles posted on this mobile site/link to help such users).

We wanted to let you know that our mobile support knowledge base has moved to the following link: Mobile Support

If there is a question for an app, that is not found in an FAQ/Article on the new mobile support site for the game, please check the following link: App not found on support site.

 

Bandai Namco Entertainment America Support Staff

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