- Coupon Code Redemption
- BANDAI NAMCO Entertainment Store Returns Policy
- Who should I contact for questions about my warranty?
- Can I return digital products?
- Can I return physical products?
- Can I cancel my order after it has been placed?
- Data Privacy
- Can I contact Customer Experience?
- I think I have encountered a bug on your site. Where can I report this?
- Which conventions will the store attend this year?
- I have seen the BANDAI NAMCO Entertainment America Booth at some conventions. Is this online store the same as the one at these events?
- Is this store affiliated with BANDAI NAMCO Entertainment America Inc.?
- Can I update my shipping address on my order?
- International Freight Crisis and COVID-19 impact
- International, APO/FPO/DPO/US Territories pre-order deliveries
- When will I receive my pre-ordered game or Collector’s Edition?
- Digital Product Fulfillment
- Can I change my shipping method?