Thank you for using Bandai Namco ID. Bandai Namco ID will undergo maintenance during the following times:

• Date: Monday, Sep 25, 2023 

• Time: 08:00 - 11:00 PDT 

• Duration: 3 hours

• Affected services: The following features will be unavailable. You can still log in to your existing Bandai Namco ID during this time. 

  • New Bandai Namco ID registration (affecting sign up from BNEA Store)

  • Deleting Bandai Namco ID

  • Viewing and editing user information settings such as Email address (including physical address used for services in Japan)

  • Password reset

  • Login using OTP (Single Use Password) configurable in Bandai Namco ID Account settings page

  • New registration for products or services (in Japan) that require a physical address

  • All functions of the family group (adult verification, creation and linking of child accounts, permission for services for children, etc.)

  Users who select options that will be unavailable during the maintenance will be redirected to the 'Under maintenance' screen (in English), which can be found at https://www.bandainamcoid.com/info/maintenance, for example.