With the introduction of BANDAI NAMCO ID, we've brought a whole new way for you to get connected to BANDAI NAMCO Entertainment games. 

If you've recently created or upgraded to a BNID account and are having issues accessing your BANDAI NAMCO Store account, please make sure that the email on both accounts match. If they do not, please follow this guide here to change your BNID email to your BANDAI NAMCO Store email address.

If you need any assistance accessing either account or updating your email address, please feel free to submit a ticket below.