We are currently aware of an issue in the PC version of ELDEN RING, where save data is not being saved correctly to the Steam Cloud under certain conditions.
If this happens, you will see a an error message at game launch, stating that your local save files conflict with the ones stored in the Steam Cloud (see example message below)
To load the save file from the Cloud, Select 'Download to this machine' to the right of 'Cloud Files'.
To load your local save file, Select 'Upload to the STEAM Cloud' to the right of 'Local files'.
*The "Cloud Files" are saved data uploaded from your local machine at the time and date indicated in the "Last update" section.
RECOMMENDEDATION: It is recommended that you back up your local save data elsewhere, in case you unintentionally overwrite your computer's local save data with old save data left in the cloud, e.g. due to an operational error. Click HERE to learn more about saved data.
We apologize for any inconvenience this may cause for you and thank you in advance for your patience while we work on this matter.