Pre-Orders

If you've placed a pre-order, there's good news! You can cancel your pre-order as long as it's two weeks before shipping. In order to do this, please contact us through live chat or the ticketing system.

All other orders

Life happens, and we know that sometimes you might change your mind or face unexpected situations after placing an order. We truly empathize with you, but regrettably, once you've completed the checkout process, canceling the order is not an option. To avoid disappointment, please ensure you're confident in your purchase before finalizing it.