The BANDAI NAMCO Entertainment Store is required by law in most areas to collect sales tax on orders. The rate applied to your order may vary depending on the product in the shopping cart. Sales tax rates are determined by your state and country and may vary from city to city. The tax rate will be calculated during checkout automatically while entering your information. If you were charged sales tax but believe that you should not have been, please contact our Customer Experience Team to file a claim. Please mark your enquiry as “SALES TAX CLAIM” and include your order number from your email confirmation.