The credit card used to confirm your pre-order reservation will not be charged until the merchandise is available to ship from our warehouse.
A BANDAI NAMCO Store account and a stored credit card are required to confirm your pre-order reservation. Unfortunately, we are not able to support pre-orders through a Guest Checkout at this time.
A pre-authorization attempt of the stored credit card that is saved against your Account will be attempted when your reserved merchandise is available to ship from the warehouse. If the pre-authorization attempt fails at this time, we will cancel your pre-order reservation and you will receive 2 emails from the BANDAI NAMCO Entertainment Store;
A cancellation of the original pre-order reservation
A new unique link (valid for 48 hours) to allow you to re-checkout with an updated credit card. We will hold your pre-ordered item(s) for no more than 48 hours.