Once your order has been shipped out from our warehouse, you will receive an email notification from BANDAI NAMCO Entertainment referencing the Order number (#) used and providing the tracking information for the shipment.  Please be sure to check your email folders including the spam folder.  You can also check your Order History and status in your Account Settings on our Store to see the latest updates. 

Please note that you will only be charged for items that are in-stock and available to ship from our warehouse, at the time the shipment is confirmed.