Our team is on top of finding and fixing all critical bugs. However, there are some that do slip through the cracks on launch day. So we apologize ahead of time if there's one ruining your experience.
The good news is that we care about our players and on launch day we are ready to report critical issues to our team so they can be addressed as soon as possible.
If you're experiencing a bug that is ruining your experience, please let us know by submitting a request. The more reports we receive, the more resources we are going to put towards getting these issues fixed!
Some of the information that would help our team out:
- Details or steps on how you ran into the problem
- How this problem affects you
- Screenshots or pictures of the problem you're seeing
- The approximate time/date you ran into the problem
- The steps you took to try to fix the problem
- Potential workarounds you've found
- Your console and edition of the game
Thanks again for taking the time to read this article and, if you're running into a critical bug, we'll do our best to get it fixed as soon as possible.