It may take some time until the coins are added to your account (as purchases take some time to be added to accounts), but it shouldn’t take longer than 2 - 3 hours (in some rare cases).

 

If more time passes beyond this amount and the reward or coins are still not there, our Customer Service PAC-MANiacs will do their best to help you figure out what went wrong.

Please get in touch with one of our support agents, by using the "Contact Us" button!

Please refer to our "Refund" FAQ for additional information regarding the information our support agents will require to look into this further for you.