For European/Asian/African/Oceanic region customers (with certain exceptions), please redirect your inquiry to the following website:
https://service-en.bandainamcoent.eu/app/ask/p/7542

For games published by Bandai Namco Entertainment Inc. (Japan)
http://bandainamcoent.co.jp/cs/

Exceptions:

• Titles published by Bandai Namco Entertainment America but imported to another region
• RAD (This title is supported by Bandai Namco Entertainment America regardless of your region)
• Man of Medan
• Duelyst
• Bless Unleashed