Depending on what platform/game you're inquiring about, please check the following list:

Table of Contents:

• PlayStation 4/Xbox One/Switch/3DS/Steam titles that aren't listed
• PlayStation 3/Xbox 360/Wii U/Wii/PS Vita/PSP/DS titles that aren't listed
• All other legacy game platforms that aren't listed above
• Mobile Support for games published by Bandai Namco Entertainment America
• Mobile Support for games published by Bandai Namco Entertainment Europe
• Mobile Support for games published by Bandai Namco Entertainment Inc.
• Arcade Products
• Bandai Toys
• Bandai Namco Online Store

PlayStation 4/Xbox One/Switch/3DS/Steam titles that aren't listed

We are currently working to update this site with all currently available/supported Bandai Namco Entertainment America titles. For any inquiries regarding titles for the above platforms, please submit your ticket through unlisted titles. Please note that some titles may no longer be supported due to licensing expiration. If the game hasn't been officially released yet, we would recommend checking our official social media sites for any announcements/inquiries regarding our upcoming titles.

Facebook: https://www.facebook.com/BandaiNamcoUS/

Twitter: https://twitter.com/BandaiNamcoUS/

Tumblr: https://bandainamcous.tumblr.com/

 The following Steam games are not supported by Bandai Namco Entertainment America:

PlayStation 3/Xbox 360/Wii U/Wii/PS Vita/PSP/DS titles that aren't listed

Due to the discontinued first party support on these platforms, please note that we will be providing limited support for any Bandai Namco Entertainment America titles that are released on these platforms. We can provide Warranty exchanges for games published on these systems based on the internal availability of the game title in question. Please note that some titles may no longer be supported due to licensing expiration.

All other legacy game platforms that aren't listed above

We do not provide support for titles released on legacy systems (ex: PlayStation 2, Gamecube, Xbox, Gameboy Advance, etc.)

Mobile Support for games published by Bandai Namco Entertainment America

For any of the following mobile titles, please submit your request using the Unlisted Titles section.

Mobile Support for games published by Bandai Namco Entertainment Europe

Mobile games that are published by Bandai Namco Entertainment Europe are supported by our European counterparts and are not supported by our North American region mobile support team. Please use the following link to submit a ticket request for your inquiry.

https://service-en.bandainamcoent.eu/app/ask/p/7542

Mobile Titles published by Bandai Namco Entertainment Europe

• Very Little Nightmares
• Tekken Mobile

Mobile Support for games published by Bandai Namco Entertainment Inc.

Mobile games that are published by Bandai Namco Entertainment Inc. (Japanese Branch) are supported by our Japanese counterparts and are not supported by our North American region mobile support team. For any inquries regarding the following titles (or any titles not listed below but are published by Bandai Namco Entertainment Inc., please check the developer section wirthin the game application's Google Play Store page for the direct e-mail address for their support team.

• Dragon Ball Dokkan Battle
  • Support Forms:
    iOS  https://bnfaq.channel.or.jp/contact/input_c/1625
    Google Play  https://bnfaq.channel.or.jp/contact/input_c/1624
• Dragon Ball Legends
  • Contact Forms:
    iOS https://bnfaq.channel.or.jp/contact/input_c/1924
    GP https://bnfaq.channel.or.jp/contact/input_c/1925

• Naruto Blazing
  • Contact Us Form
    iOS: https://bnfaq.channel.or.jp/contact/input_c/1793
    Android: https://bnfaq.channel.or.jp/contact/input_c/1794
• Naruto x Boruto: Ninja Voltage
  • Contact Us Form
    iOS: https://bnfaq.channel.or.jp/contact/input_c/1871
    Android: https://bnfaq.channel.or.jp/contact/input_c/1872
• Sword Art Online: Memory Defrag
  • Contact Us Form
    iOS: https://bnfaq.channel.or.jp/contact/input_c/1803
    Android: https://bnfaq.channel.or.jp/contact/input_c/1804
• Sword Art Online: Integral Factor
  • Contact Us Form
    iOS: https://bnfaq.channel.or.jp/contact/input_c/1883 
    Android:  https://bnfaq.channel.or.jp/contact/input_c/1884
• One Piece Treasure Cruise
  • Contact Us Form
    iOS: https://bnfaq.channel.or.jp/contact/input_c/1530 
    Android:  https://bnfaq.channel.or.jp/contact/input_c/1531
• Saint Seiya Cosmo Memory
  • Contact Us Form
    iOS: https://bnfaq.channel.or.jp/contact/input_c/1734
    Android:  https://bnfaq.channel.or.jp/contact/input_c/1735
• Gundam Battle Gunpla Warfare
  
  • Contact Us Form
    iOS: https://bnfaq.channel.or.jp/contact/input_c/1968
    Android:  https://bnfaq.channel.or.jp/contact/input_c/1969
• Tokyo Ghoul [:re birth]
  • Support E-mail
  • ww_gp_tokyoghoulrebirth_ad@net.bandai.co.jp

• All other Bandai Namco Entertainment Inc. Titles
  • https://bnfaq.channel.or.jp/list/ref_title

Arcade Products

Arcade products are published through our Bandai Namco Amusement branch. Please reach out to Bandai Namco Amusement America for more information regarding Arcade machines, parts, or arcade technical support.

Phone: 847-264-5610
Website: http://www.bandainamco-am.com/contact.php

Bandai Toys

Our support service would not really have any information regarding toys, action figures, or other such similar products as we primarily assist customers with video games (for the current Sony, Microsoft, Nintendo, and Steam platforms). Please reach out to the Bandai division for more information.

Bandai Toys: (714) 816-9560

Website: https://www.bandai.com/support/customerservice.html (Please use the contact form as the e-mail address listed is for the discontinued game support service)

Bandai Namco Online Store

For any inquries regarding your order or the availability of products on the Bandai Namco Online Store, we recommend reaching out to the Online Store support team using the following link:

Website = https://bandai-us.zendesk.com/hc/en-us/requests/new

We recommend including the Order ID (or number) when submitting your email and maybe attaching any email confirmations as attachments (for reference).